The entire experience with the service department was incredible. Miss Judy’s efforts to assist in getting my service done quickly while I was performing errands in town given my commute was fantastic.
So the sales manager Tommy set things up, and salesman Ben knocked it out of the park. We placed a custom order with Tommy several months back, the process was a good experience. Nobody pushy salesmanship, just a genuine “we’re here to serve you” mentality. So a few months later Tommy let us know our new car had arrived. Several options given, obviously we picked the earliest date available which brought Ben into the picture. Ben by email walked us through a whole bunch of the paper even before we arrived at the dealership to expedite our time on ...
Rep was very accommodating and considerate to keep me updated as to the progress on my vehicle. All staff were so polite while maintaining social distancing protocols.
I had a great experience at Sandy Sansing BMW. Service manager Kathy on point and very professional. She went through everything with me for the procedures of taking in my car and was very clear about everything that was going to happen and there were no surprises.
Joe, Randy and all provided us with the best car buying experience to date. Their professionalism and attention to detail throughout the process was unmatched!
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